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What is a Gift Technique?
A Gift Technique is
giving a promotional
product in a way that
not only leaves a
lasting impression, but
gets the recipient to do
what you want. |
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Cemstone |
Objective:
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To increase sales volume and
profitability, and to raise awareness about a new form of cement tinting
technology. |
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Results:
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The colorful program resulted in more than 200 in-person
presentations, and in the first year, Cemstone saw a 59-percent increase in
sales. |
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Gift Technique: To announce the company’s ability to provide “liquid color”
batching in the cement tinting market, Cemstone divided the target audience
into two categories: an “A” and a “B” tier. The “A” tier¾350 key customers
and influencers¾received three mailings. A liquid color-filled “ooze box,” a
liquid color-filled mouse pad and a magnet postcard all underscored the idea
of “liquid” and “color,” two themes that summed up the company’s new
technology. Each mailing contained a cover letter and brochure. Another
1,500 “B” tier mailings were sent containing only the letter, brochure and
magnet postcard. A Power Point presentation was also designed in tandem with
the promotion for the sales force to use when calling on customers. The
unique promotional items, carefully chosen “A” and “B” lists and a
well-written cover letter cemented the campaign’s success! |
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Cooper Lighting HID |
Objective:
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To attract at least 50 percent of
their independent sales agents to attend their training school and learn
about the company's lighting products. |
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Results:
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It was reported that 275 of the targeted 350 sales agents
(78 percent) participated in Illumination U. A number of the participants
sent letters of thanks that were very complimentary about their training and
how enjoyable it was. |
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Gift Technique: The lighting company created a training school known as
"Illumination University" at its facility in Vicksburg, MS. To create
interest and spur enrollment, they developed a college-like logo for
"Illumination U" and used it on a range of items. Stationery was printed to
invite agents to their training session and during classes for daily agenda
sheets and other handouts. A black imprinted backpack, notepad and pen
greeted students as they arrived at their desks. College style pennants were
used in competitive exercises and played off the idea of fraternities with
such created Greek names as Lambda River Delta. Sweatshirts were given to
each participant on the second day of the training session and caps were
awarded to members of teams with the highest scores on daily tests. A
granite-look plaque was given to each agent upon completion of the training. |
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Coors Brewing Company |
Objective:
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To gain display space and increase
beer sales. |
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Results:
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Almost 1,700 retailers participated in the promotion, which
produced a 69 percent increase in sales.
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Gift Technique: Seeking to generate sales of up to 150,000 cases of its
Artic Ice and Artic Ice Light brand, Coors combined a sweepstakes and
point-of-purchase in a consumer promotion. Retailers in New York state and
Metro New York were offered a point-of-purchase display, a toboggan with the
brand imprint and a sweepstakes box and entry pads for consumers. Chosen to
reinforce the icy imagery of the brand, the toboggan made an appealing
merchandising display and sweepstakes prize. |
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Dell Precision WorkStations |
Objective:
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To increase the sale of targeted
add-on workstation components. |
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Results:
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Increase in sales resulted in a profit of $684,497 for the
three months of the promotion. |
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Gift Technique: Dell selected a "monster" theme for its sales incentive
program based on the idea that add-on sales create a large, "Monster Sale."
To kick off the program, T-shirts displaying the "Monster Sales" graphics
were given to all sales personnel. Large floor graphics in the shape of
monster footprints were placed throughout the sales area to remind sales
people they could earn 10 points for each selected add-on component they
sold. At the end of each week, the five sales people with the most points
could win a logo-imprinted item such as a leather sport bag, writing
portfolio, passport wallet, leather organizer, Sony Watchman TV or desk
clock. |
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Doubleday |
Objective:
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To increase exposure and awareness
of a new novel among consumers and retailers. |
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Results:
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Doubleday received, not 500 orders, but 750-a 50 percent
increase over their goal. And the tackle box gained publicity in a Wall
Street Journal article about the program. |
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Gift Technique: To support the Louisiana setting of James Lee Burke's new
novel, Sunset Limited, an in-store display was created to "spice up" selling
opportunities. T-shirts were created for Doubleday sales reps to hand out
when they called on chain and independent bookstores. A display was created
consisting of a tackle box with a custom imprinted label, a copy of the
book, a bait box filled with gummy worms, an imprinted fishing bob, Cajun
foods and a CD of Cajun music. The complimentary display was provided to
accounts ordering a predetermined number of copies of Sunset Limited with
the agreement that the tackle box would be displayed for a minimum of two
weeks. In addition, 500 custom imprinted fishing bobs were distributed at
book signings and other personal appearances by the author. |
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Hyatt Resorts |
Objective:
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To announce to trade and consumer
media and the travel agent community the availability of newly added
beachfront suites at the Hyatt Regency Grand Cayman. |
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Results:
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Response to the launch party and especially the chocolate
island gift was enormously enthusiastic. The excitement generated by the
promotion translated into a series of stories and articles in several key
travel publications with a combined circulation of more than a half-million
people. |
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Gift Technique: Three weeks prior to the grand opening of its new
beachfront suites, the Hyatt Regency Grand Cayman held a festive, Caribbean
luncheon at the Grand Hyatt in New York City. The highlight of the party was
a completely edible, chocolate tropical island presented to each guest. The
message drawn in the chocolate beach's brown sugar sand?: "It's Suite-er on
the Beach!" Each chocolate island was packaged in an upscale, gold-finished
box, tied in straw as though plucked from a beach hat. Key attendees at the
launch party were invited to "Satisfy Your Suite Tooth" and take a
complimentary familiarization trip to the Cayman suites. |
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Kroger, Atlanta Store #344 |
Objective:
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To raise money to help build an
elementary school track. |
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Results:
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The proceeds of the event contributed significantly toward
building the Track of Champions and store sales after the event increased
more than 200 percent. The company has decided to make the tournaments an
annual fund raising event for other projects at the school. |
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Gift Technique: One local store of a national grocery store chain had
adopted a neighborhood elementary school for which they regularly raised
funds for various school activities. To help raise financing for a new
running track, a promotion called "Expect the Unexpected" was organized
featuring a golf and tennis tournament. Rather than provide typical golf and
tennis items, and since the event was held on April Fool's Day, it was
decided to have fun with the gifts and awards being distributed. Each
contestant received a cooler containing their lunch; a towel placemat
accompanied by a water pistol to "bring out the child" in each adult; a
Koozie for soft drinks; a pen to keep score; a seat cushion for comfort
while watching events at the school's new track; a mousepad symbolic of the
donations of computer equipment the company had made to the school; and a
travel mug for the ride home. At the concluding banquet, each person was
given a clock with a note reading, "Your time is valuable. Thank you for
spending it with us today." |
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Kroger Atlanta |
Objective:
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To establish the advertiser as a
patriotic, spirited member of the community. |
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Results:
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Kroger's upper management reported the campaign helped
create a more cohesive spirit in their stores, as well as creating a more
positive image of Kroger as a community sponsor. |
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Gift Technique: Kroger invested in a custom-colored blimp to fly over
Atlanta events and Olympic Game events. As support, recognition and identity
of the blimp increased, specially-designed shirts were worn by the more than
40,000 store employees in Georgia during the Olympics to remind the public
of the red, white and blue flag decorated logo on the blimp. Playing on the
theme of "The Sky's The Limit," imprinted products including key tags,
collectible lapel pins, ties, license tags, umbrellas, hats and jackets were
distributed as employee awards, incentives, gifts and for employees to wear
to create customer awareness. |
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Kroger-Atlanta |
Objective:
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To increase the efficiency of
store managers and key personnel. |
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Results:
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Kroger reported that management, throughout stores and at
the home office, continues to utilize the organizers. In addition, the
support staff began requesting the organizers so they could work more
efficiently with their managers. |
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Gift Technique: Believing that efficient and effective work is achieved
through good organizational skills, Kroger used a "space camp" to help more
than 800 store managers get organized and "boost sales to the outer limits."
In a clever departure from the typical desk-top organizer, Kroger provided
smaller, portable organizers featuring a functional "at-a-glance" version of
their selling period calendar. The high-tech, futuristic look for the
organizers extended to a series of follow-up, reinforcement gifts
distributed in special packaging through in-store mail. The pens, mouse
pads, travel mugs, and pocket note pads all featured copy tied to the theme
and served as constant reminders to recipients to use the organizer. |
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Kroger Atlanta Deli Merchandising |
Objective:
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To encourage teamwork among
managers at the annual Deli Merchandising show and to bring more
productivity and organization to the purchasing process. |
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Results:
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Managers exhibited true teamwork at the show. They placed
orders in a timely manner and demonstrated a new sense of self-sufficiency
by making no calls for assistance to divisional headquarters after the show. |
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Gift Technique: Kroger's annual Deli Merchandising Show gives suppliers a
chance to promote their upcoming holiday products and displays. The
temptation is great for Kroger managers to wander casually through the show
and enjoy the festival atmosphere and free samples rather than treat the day
as a coordinated purchasing and planning opportunity. This year, Kroger
developed a full-scale program that encouraged organization and teamwork and
gave managers a complete set of tools for making the most of the day.
Embroidered briefcases, clipboards, pens, carabiner key tags and embroidered
shirts transformed the individual managers of 165 Atlanta regional Kroger
stores into well-coordinated teams. The promotional items not only
facilitated a more focused approach to the show but inspired pride and
teamwork among the managers, resulting in an unprecedented number of orders
placed before the deadline. |
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Plastics News |
Objective:
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To secure additional subscribers
and advertisers for a trade magazine. |
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Results:
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The magazine's promotion manager reported advertising in
show-related issues doubled over the previous year. Plastics News acquired
5,000 new subscribers. |
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Gift Technique: The publisher booked booth space at the National Plastics
Exposition and during the show hosted a cocktail party at Chicago's Shedd
Aquarium as part of its strategy to boost circulation and increase
advertising. A fishing theme, "Reel in the Catch" tied in nicely with the
events. Party invitations were mailed in a bottle accompanied by a fishing
pole and sand. Subsequent mailings contained a personalized fishing license
inside an imprinted, buoy-shaped key holder, a plastic tackle box housing
promotional literature and a fish hook. At the trade show exhibit,
resembling a bait and tack shop with a pond, attendees fished for a variety
of prizes. Invitations to the aquarium party arrived in a treasure chest
filled with coins, jelly beans and a treasure map. Three keys mailed with
the invitation could be used at the aquarium to open treasure chests
containing prize certificates. |
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Plastics News |
Objective:
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To sell ads in the show issue of
an industry trade publication and to promote attendance at a House of Blues
awards presentation party. |
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Results:
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In the show issue of Plastics News, there was a 25 percent
increase in advertising space sold. Booth traffic increased dramatically and
resulted in 150 paid subscriptions to the publication. Web site traffic rose
to an all time high, as well. |
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Gift Technique: Promoting themselves as complementing news sources for the
plastics industry, Plastics News and Plastics News on the Web used a program
that dubbed them the "News Brothers." Tipping its hat to The Blues Brothers,
the campaign mailed a blues CD to 2,000 prospects, accounts, and agencies in
the plastics industry. Two follow-up mailings were sent, one containing a
harmonica. These mailings began eight weeks prior to an upcoming plastics
trade show and promoted the publications' booth and a party at the House of
Blues during the trade show. At the party, attendees received "News
Brothers" masks and were greeted by the staff who wore black hats,
sunglasses, and ties. At the trade show, attendees received scratch-off
cards. Winning cards directed the holders to the booth where they collected
prizes such as sunglasses and harmonica key chains. |
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Print Logics Inc |
Objective:
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To announce a new,
state-of-the-art printing facility and its capabilities and to introduce the
new corporate brand identity. |
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Results:
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Of 600 mailed invitations, 180 attended the event (30
percent). In the five months following the open house, Print Logics booked
15 new commercial clients, all of who had received the clever invitations. |
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Gift Technique: Announcing its grand opening, Print Logics sent selected
guests a small, white box containing a circular metal tin. Inside, they
found a five-part, circular invitation and a key. The circular invitation
represented a “spot,” an important element in the new corporate brand and an
integral theme in this promotion. Each one was personalized with the
invitee’s first name, and the last page urged the guest to attend an open
house (“Come see our new Spot”) to see if their key would unlock a prize
door. Upon arrival at the open house, guests received a “spot utility bag”
including a customized journal in a spot color of their choosing, a
made-to-order t-shirt, high-tech frost pen and various literature pieces
explaining the benefits of doing business with Print Logics. Five guests
used their winning keys to unlock prizes ranging from a spa gift certificate
at an exclusive Austin Day Spa to a pair of round trip airline tickets.
Exceptional printing, clever copy and beautifully designed graphics were the
highlights of this excellent campaign. |
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Stouffer Concourse Hotel/Atlanta |
Objective:
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To highlight the location of the
hotel within the Atlanta airport, on the site of an old runway. |
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Results:
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It was reported that the package sold 200 percent over the
original estimate. The Director of Public Relations of the Stouffer Hotel
wrote that the kit was very effective in piquing the interest of travel and
feature writers from the Southeast and throughout the country. It is also
being used as a VIP amenity. |
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Gift Technique: This hotel is on the site of an old runway and affords a
view of the airport operation. The target audience of this promotion was
leisure travelers, aviation buffs, media and families traveling with
children. Junior Aviator Kits were designed to allow guests to enjoy the
view of the operations of the airport. A sturdy plastic box, die-cut with a
welcoming message to guests, held a pair of junior binoculars, a compass,
mirror, junior "wings" and a dry erase pen. The top of the kit featured
another die-cut shape representing airplanes frequenting the airport. An
envelope in the box held a brief history of aviation, etc. Finally, the box
also included a laminated map of the airport and scratch paper. Brochures
and press releases were sent to previous guests of the hotel, travel media
and news services. |
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Topnotch at Stowe Resort and Spa |
Objective:
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To increase customer loyalty in a
particular, affluent subset of guests and to encourage referrals. |
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Results:
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Forty percent of guests who attended during the millennium
week rebooked reservations for the 2000/2001 holiday week before leaving the
hotel. During previous years without promotional product support, not a
single on-site rebooking was received. |
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Gift Technique: During the week following Thanksgiving 1999, 120 families
who had booked reservations at the Topnotch at Stowe Resort and Spa received
a direct mail piece containing a "Countdown to the Millennium" CD and a
letter from the hotel's president. Upon checking in, guests received a
single-use Fuji camera to help them capture their millennial memories during
their stay. While there, guests were showered with attractive promotional
items placed in their rooms daily including a wooden picture frame, a deck
of playing cards in a wood case, wine and corkscrew with gourmet chocolate
truffles, backpacks stuffed with tops, dominos in a velveteen pouch and the
LIFE "Millennium Book." Numerous touches were used throughout the week such
as commemorative dinner plates and wineglasses during dinner. No one in
attendance will forget where they were on New Year's Eve 1999. Twenty
percent of the guests even lift behind or sent unsolicited thank-you notes
commenting on the promotional products and how they had added to the week's
festivities. |
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TrizecHahn Office Properties, Inc. |
Objective:
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To motivate commercial real estate
brokers to regularly show the Palisades, a new Atlanta office building. |
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Results:
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Within 8.5 months of the promotion's launch, leases were
signed for 233,689 square feet-89 percent of the property-with a letter of
intent signed for an additional 18,300 square feet. |
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Gift Technique: During a six-and-a-half-month campaign, the top 400
commercial real estate brokers in Atlanta received a series of promotional
items in the mail from TrizecHahn Office Properties. The mailers reminded
brokers of TrizecHahn's newest property and highlighted an increased
commission and gift certificate program. With a theme of "Money to Burn,"
the brokers were offered monthly, lively suggestions for how they could
spend the extra money they might earn from bringing new office tenants to
the building. A zippered coconut filled with chocolate gold coins arrived in
the first month to suggest an island vacation. Other incentives included a
sports car sound tube filled with a key chain and other collateral. A golf
mug and putting cup suggested a fantasy tee time at Pebble Beach or St.
Andrew's. Other monthly reminders supported the theme and filled targeted
brokers' desks with a variety of entertaining promotional items. |